I want a primary-care provider with whom I can build a long-term relationship and who understands my health-care needs.
That’s the message that comes through loud and clear from an online survey of more than 9,000 Canadian adults last September/October as part of the OurCare initiative to engage the public on the future of primary care.
People were asked to think about their past experiences with the health-care system and what they value. They were then presented with 10 dimensions of primary care and asked the importance of each one to them. Response options were based on a validated set of questions used to measure quality in primary care from a patient perspective.
People want timely care, close to home, delivered by a primary-care clinician who knows them, stands up for them, coordinates their care and helps them meet their health goals. Let’s design care around those priorities.
Infographic by OurCare.ca as featured on the same article.
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