BC Family Doctors is committed to protecting the privacy and security of personal information of its members. The purpose of this policy is to assure our members and anyone who does business with the Society complies with BC’s Personal Information and Privacy Act (PIPA) and Canada’s Anti-Spam Legislation. This policy explains how we collect, use, disclose and safeguard personal information.

1.0 DEFINITION OF PERSONAL INFORMATION

Personal information is any information that is identifiable to you as an individual. This may include, but is not limited to, your name, gender, age, date of birth, language of correspondence, mailing address, telephone number, fax number, email address, and membership in an organization.

Personal information does not include publicly available information about you in your capacity as an employee of an organization such as your name, job title, work mailing address, work email address, work fax number, or work telephone number.

2.0 COLLECTION OF INFORMATION

BC Family Doctors only collects personal information from:

• Members
• Employees
• Contractors

This information is collected by a variety of methods: phone, mail, email, social media, online, or in-person.

3.0 USE OF INFORMATION

BC Family Doctors uses personal information to serve our members. This includes using the information:

• To deliver services to members
• To issue tax forms and receipts
• To invite members to General Meetings and other events
• For audit purposes

BC Family Doctors is committed to using personal information in a respectful and useful way. We will ensure members do not receive more than a reasonable number of emails, letters, or phone calls.

4.0 DISCLOSURE OF INFORMATION

BC Family Doctors treats its obligations with respect to the use and disclosure of personal information seriously. Generally, we will only use or disclose personal information for the primary purpose that it was collected or for a purpose related to the primary purpose that you would reasonably expect it to be used. BC Family Doctors will not sell, rent, or share your personal information.

5.0 STORAGE OF INFORMATION

Personal information is stored in our database(s) and on Doctors of BC database(s) on a secure server. Only authorized BC Family Doctors personnel have access to this information.

6.0 ONLINE PRIVACY

BC Family Doctors is committed to protecting the privacy of those who use our website. We do not collect any personal information about individuals browsing our website.

However, BC Family Doctors does collect statistical information through a log file which indicates number, length, and frequency of page visits, external links redirecting users to our website, and which browser, operating system, and type of device (mobile or desktop) was used to access our website. This information is analyzed to help us develop content that responds to the interests of our members and other website visitors.

BC Family Doctor’s website uses Google Analytics to track usage of our website for reporting and evaluation purposes. Google Analytics uses first-party cookies to report on user interactions on Google Analytics customers’ websites. These cookies are used to store non-personally identifiable information. Browsers do not share first-party cookies across domains. For further information on the privacy policy concerning Google Analytics, please see https://policies.google.com/privacy?hl=en-US.

7.0 ACCOUNTABILITY

BC Family Doctors does its best to ensure that all information is recorded accurately—if you notice any errors in our correspondence with you or if your personal information changes, please contact us at sgp.office@doctorsofbc.ca to update your file. If you do not wish to be contacted by phone, mail, or email, please contact us and we will ensure that your request is honoured.

If you have any questions about our privacy policy or concerns about the way that your information is being used, please contact us.