If you disagree with how MSP has paid a claim, the most effective way to have the claim reassessed is to re-submit the claim with a note record indicating that you are requesting a reassessment and including a brief explanation.
If you are still dissatisfied with the outcome after re-submitting the claim, advise Practitioner and Patient Claims Support by phone or fax. If you are routinely re-submitting a certain type or combination of claims because of incorrect payment, advise the Practitioner and Patient Claims Support Supervisor.