New portal gives BC patients access to upcoming appointments, diagnostic results and more
AccessMyHealth, a new self-serve digital portal launched on February 4 for patients receiving care at clinics and sites with the Provincial Health Services Authority, Vancouver Coastal Health and Providence Health Care, including most BC Cancer locations.
Giving patients secure and convenient access to a patient-facing view of information from CST Cerner helps them better understand their health information, and take a more active, informed role in their care.
In the new portal, patients (and authorized represenatives) can view:
- Care team notes and documents (from February 4 forward)
- Upcoming appointments
- Medical imaging, laboratory and other diagnostic results, including historical information
- Allergies
- Procedure history
It is important to note labs and medical imaging from sites outside of PHSA (including most BC Cancer sites), Vancouver Coastal Health, and Providence Health Care will be available in Health Gateway, not AccessMyHealth. Northern Health, Interior Health and Island Health also offer patient information portals for certain reports, results and services.
Eligible BC residents ages 12 and up will be able to access the portal through the provincial Health Gateway using their BC Services Card. Patients who need help logging in to AccessMyHealth can contact the Service BC Help Desk for assistance with BC Services Card login. The AccessMyHealth site offers support options to assist patients with questions about the portal itself.